App Support for
LibVerse

LibVerse brings your university’s library, research, and campus events together—helping you discover, discuss, and stay connected to everything academic.

Frequently Asked Questions

LibVerse is a campus-focused iOS app that helps students and faculty explore the university library catalogue, view research papers, share perspectives on books, and stay updated with academic and literary events.

LibVerse is designed specifically for Chitkara university students and faculty members to enhance engagement with library resources, research work, and campus events.

No. LibVerse does not provide full book reading. It connects to the university’s library system to show book availability and details, helping users locate and plan access to physical books.

While reading, you can create private thoughts in 'My Thoughts'. When you're ready to share, tap the three dots menu and select 'Post' to share your insights with the community.

No. Research papers shown in LibVerse are sourced from the university’s official database. Users can view and discuss them, but uploads are managed by the institution.

Some content, such as previously viewed books or saved data, may be available offline. However, live updates like availability, research papers, and events require an internet connection.

Only content you choose to post in shared sections is visible to others. Personal data and private activity remain secure.

Troubleshooting

🔐 Login / Sign-In Issues

  • Ensure your email and password are entered correctly (no extra spaces).
  • Use the Forgot Password button on the sign-in screen — a reset link will be sent to your email.
  • Check your spam/junk folder if you don't receive the reset email.
  • If login fails with an error, check your internet connection and try again.

📡 Content Not Loading

  • Check that your device has an active internet connection — live content requires connectivity.
  • Force-quit and relaunch LibVerse.
  • If content still doesn't load, wait a few minutes and try again (server may be temporarily unavailable).

🖼️ Profile Photo Not Saving

  • Ensure LibVerse has permission to access your Camera/Photo Library: go to Settings → LibVerse → Privacy and enable Camera and Photo Library access.
  • Try cropping/selecting the photo again and saving.

📅 Calendar Reminders Not Working

  • Ensure LibVerse has Calendar access: go to Settings → LibVerse → Privacy → Calendars and allow access.

💥 App Crashes or Freezes

  • Restart the app.
  • Ensure your iOS is up to date.
  • Delete and reinstall LibVerse if the problem persists.

Contact Us

Can't find what you're looking for? Our support team is happy to help.

libverse.chitkara@gmail.com